Broken Windows

My parents installed new windows in their bedroom.  They are literally broken windows.

For some bizarre reason, they don’t want to call the guy and demand he fix them.  That is stupid.  I guess they don’t want the aggravation.  Naturally, the builder will deny that he did a lousy job, leading to a conflict my parents know they won’t win.  Ironically, they might buy a second set of windows from someone else, thereby “stimulating the economy”.

It’s amusing to hear them make excuses for the builder.  “The window broke because I opened it wrong.” or “He didn’t know that he sold me lousy windows.  It was an honest mistake.”

I am 99%+ sure that the builder knew that those windows were defective.  He was pleased that he found fools he could stick them with.

This also is a defect in the State legal system.  Suppose that my parents call the builder to complain.  Suppose that he replies “Too bad!  I’m not fixing them!”  It isn’t practical for my parents to sue the builder and force him to fix it.  My parents took the path of least resistance, refusing to call the builder at all, rather than call him and be denied repairs.

In this manner, the State protects dishonest businessmen.  It isn’t practical to sue someone and force them to fix a lousy repair job.

This also is a problem with home repair or buying a used car or any infrequent transaction.  There is plenty of opportunity for someone to cheat you, because you will almost definitely not be dealing with them again.  The State has the crooks’ back, because it’s impossible to sue and recover damages and get justice.

The dishonest businessmen drives the honest businessmen out of the market.  A buyer has no information when purchasing and it’s impossible to collect damages if you’re cheated.  The dishonest businessman has extra profit margins compared to the honest businessmen, because there’s no penalty for fraud.  The dishonest businessman drives the honest businessmen out of the market.  Even if there was a builder who did a great job, there isn’t enough repeat business for window repair that it would matter if he got a good reputation.

There also is a bizarre aspect of pro-State brainwashing.  My parents refuse to believe that the builder conned them on purpose.  I am almost definitely sure that the builder intentionally sold them defective windows, knowing he found a victim on which to dump his defective product.  (Actually, they did finally ask and he agreed to fix it.  I thought it would be a problem.)

5 Responses to Broken Windows

  1. > or any infrequent transaction

    You are correct. Any business that does not require repeat business from you, has an opportunity to cheat you.

    I’ve heard it said that as an average person only sees a solicitor (= lawyer) once every few years (or even less than that) and there are lots of different solicitors to choose from (a typical high street has lots and lots of different law firms), that UK lawyers typically give bad service at high prices.

    We have currently been cheated over shared repairs and billing with neighbours whose property shares walls and roofs with us. They know suing them is too expensive and slow and so they can get away with it.

  2. >There is plenty of opportunity for someone to cheat you, because you will almost
    >definitely not be dealing with them again.

    The same goes for employers and software developers. Because the pool of software developers is so large, employers can easily abuse and fire software developers because there are tens of people waiting in line for the job.

    Perhaps that is why it is intentional to keep millions unemployed.

    • This is an important point. Dishonest people know that the State has their back. It’s almost impossible to sue someone and recover damages, if you’re cheated.

      It’s also illegal to punch someone who deserves it.

  3. I had to replace the roof on my home. I have a “difficult” roof because there is no way to park a truck by my house so that roofers can tear off and throw waste directly off of the roof. They have to cart it down ladders and to the street.

    I did my research before hiring a company, and figured an expensive price tag for my roof might be $5000. The only company I could get to even bid on the work quoted me $10000. My roof is 8 or 9 “squares” at best!

    It’s obvious that this company didn’t care if I said yes or no. They were giving me what I call a “F*ck you” bid. I can take it or leave it. The fact that no other roofing companies even bothered to send me quotes means I had little choice but to accept the bid (I knew my roof was at the end of its life when I bought the house).

    Contractors know when they have you by the balls, and they are not afraid to squeeze. There is so much easy roofing work in my city that there is effectively zero competition. Companies will either ignore difficult jobs or bid so high that they are a windfall.

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