A few years ago, when I went to Best Buy, I was impressed. Most of the staff was alert and intelligent. The store inventory was well organized. Now, when I go to Best Buy, it seems like nobody there cares.
I need a new digital watch. The watches are designed to break in 3-4 years. It’s cheaper to get a new watch than change the battery or replace the wristband. I’m offended by products that are designed to break, but that’s my only purchasing options.
My old watch was from J&R for $20, but I ruled them out due to insufficient subway service. Some trains still aren’t working after Hurricane Sandy. I would have to make extra transfers. I was already in Manhattan for an interview with a useless headhunter, and there was a Best Buy nearby. I decided to give Best Buy a try.
The cheapest watch was $50, and they weren’t as nice as my old watch. They were bigger, had more features I didn’t want, and lacked the ones I do want.
I decided to get the $50 watch. I figured that after a few years of inflation, the $20 watch wasn’t available anymore. I couldn’t easily search J&R’s website for my old watch.
However, Best Buy was out of the $50 watches. They had a nice display, but no inventory. It took me 5 minutes to get a clerk to tell me they were out of watches. They had more expensive ones, but the boxes were all crushed.
I went to J&R. They still had the $20 watch. It looked identical to my old one. I saved $30, and Best Buy lost $50.
I’m disgusted by Best Buy’s declining quality. It reminds me of Circuit City and K-Mart before their bankruptcy. The store was a mess and the employees didn’t care.
The headhunter was useless. He made me wait for 45 minutes! They gave me a form demanding my SSN! I walked out. I should have known better. I’d been in that headhunter’s office a couple times before, and they never got me a single interview. I should blacklist the headhunters with proven lousy quality.